This policy explains what information Mudrock TV Launcher (“the app”) and its website https://tvlauncher.mudrock.dev handle, why, and the choices you have. It covers the app itself and the tools that come with it, Mudrock ADB Tools and Mudrock File Manager.
In short: almost everything the app does stays on your TV. The app sends us anonymous crash reports and anonymous usage statistics, and you can turn off either one at any time in Settings → Privacy. The app never collects your name, email address, advertising ID, the list of apps on your TV, your files, or anything you type. If you buy Mudrock TV Pro, Google Play shows us the name and email address of the Google account that bought it, with the order; that is the only time we receive them.
Who we are
The app and the website are made by MUDROCK SOFTWARE LTD, a company in the United Kingdom, and we are the controller of the information described here.
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Email: info@mudrock.dev
What stays on your TV
The app is a home screen, so it needs to read information on your TV to work. All of the following is used on the TV only. None of it is sent to us or to anyone else.
- Your installed apps, so the app can show and open them. The app list is never sent anywhere, and it is not part of the crash reports or the statistics.
- TV channels and programmes that your other apps publish (“Watch Next” and preview channels), and your TV's inputs, such as HDMI.
- Your settings: the layout, the background, the language, hidden apps and channels.
- Backups you make, saved as files in the
Documents/MudrockTVfolder on the TV, and a small log file, both of which you can see and delete. - Files you open, copy, move or delete with Mudrock File Manager.
- What you do in Mudrock ADB Tools: the apps you enable, disable or remove, and the commands you run. ADB Tools connects only to your TV itself.
- The “Suppress Original Launcher” option (in versions that include it) uses an Android accessibility service. It watches only which app comes to the front, so it can send you back to this home screen when the TV opens its own. It does not read what is on the screen, and it records nothing.
What we collect, and why
Crash reports (Firebase Crashlytics)
When the app crashes or hits an error, it sends a report so we can find and fix the cause:
- what went wrong (the error message and where it happened in the app's code);
- the app's version and which part of it was running;
- the TV's model, its manufacturer and Android version, and the time;
- a random identifier for this installation of the app, created by Firebase, which lets us tell whether one TV crashes repeatedly. It is not linked to you, your Google account or the TV's serial number.
Our lawful basis is our legitimate interest in keeping the app working. You can turn crash reports off in Settings → Privacy → Send Crash Reports.
Usage statistics (Google Analytics for Firebase)
The app records which of its features are used, so we know what to improve and what to build next. For example: which screens are opened, which settings are changed, that an app was launched from Home (but not which app), the kind of operation done in File Manager or ADB Tools and whether it worked (but not on which file or app, and never the command itself), the language chosen, and when the Mudrock TV Pro offer is shown or a purchase completes.
With these events, Google Analytics also receives the random installation identifier, the app version, the TV's model and Android version, and session information, such as when the app is opened and for how long. Google works out an approximate location (country, region or city) from the TV's IP address; the IP address itself is not stored in Analytics.
The app does not use the advertising ID. Advertising features, ad personalisation and Google signals are switched off, and the statistics are never used for advertising.
Our lawful basis is our legitimate interest in understanding how the app is used so that we can improve it. You can turn usage statistics off in Settings → Privacy → Share Usage Statistics.
Mudrock TV Pro purchases (Google Play)
Mudrock TV Pro is a subscription sold through Google Play. It uses the Google account signed in on your TV: Google Play picks it up automatically, both to bill the subscription and, whenever the app starts, to tell the app whether that account has Pro. Google handles the payment, so we never see your card or payment details. The app itself never reads the account's name or email address; Google Play Console shows them to us with the order, as described next.
From Google Play we receive the purchase details it provides. In the app: the subscription, its state, an order number and a purchase token. In our Google Play Console, with each order: the name and email address of the Google account that bought it, the country (and sometimes the region) it was bought in, the price and the order's history, such as renewals, cancellations and refunds.
We use this to provide Pro, to help with refunds and problems with a purchase, and to keep the accounts the law requires. Our lawful bases are performing our contract with you and meeting our legal obligations. We never use your name or email address for marketing, and we don't copy them out of Google Play Console, other than into an email to you when you've asked for help. Google's own privacy policy covers the payment and the Google account.
When you contact us
If you email us, we use your email address and message only to reply. Bug reports on our GitHub issue tracker are public and are covered by GitHub's privacy policy, so please don't include personal information in them.
Things the app downloads for you
Some content comes straight from other servers, which then see your TV's IP address like any website would:
- the images for channels and programmes, from wherever the publishing app hosts them (for example, YouTube's image servers);
- a background picture, if you enter its web address;
- Google Play and Firebase, as described above.
These servers are run by others, and their own privacy policies apply.
Who we share it with
We do not sell or rent any information, and we do not share it for advertising. Crash reports, usage statistics and purchases are processed for us by Google (Google LLC and Google Ireland Limited) as part of Firebase and Google Play. Google may process this information outside the UK, including in the United States, under safeguards recognised by UK law, such as the UK Extension to the EU–US Data Privacy Framework and standard contractual clauses. We may also disclose information where the law requires it.
How long we keep it
- Crash reports: 90 days, after which Crashlytics deletes them.
- Usage statistics: the events themselves (what was used, and when) for 2 months; the anonymous ID and the details that go with it (the TV's model and Android version, and when the app was first opened) until 14 months after the app was last used on the TV. Google Analytics then deletes them. To have them deleted sooner, email us; see how to delete your data.
- Purchase records, including the buyer's name and email address: Google Play keeps them with the order. We rely on them while you subscribe, and afterwards only as long as the law requires, for example for tax and accounting.
- Emails: as long as needed to deal with your message.
Your choices and rights
- Turn it off. Settings → Privacy has a switch each for crash reports and usage statistics. The change applies straight away.
- Start fresh. Clearing the app's storage (in the TV's Settings → Apps) deletes everything the app keeps on the TV, including the random identifier; a new one is created the next time the app runs.
- Your rights. Under data protection law (the UK GDPR, and the EU GDPR, Turkey's KVKK and similar laws where they apply) you can ask to access, correct or delete your information, to restrict or object to its use, or to receive a copy of it. Email us at support@mudrock.dev. Because we deliberately know nothing about who you are, we need your TV's anonymous ID to find the information that belongs to it: the app shows it, and writes the email for you, in Settings → Privacy → Delete My Data. How to delete your data explains each step.
This website
https://tvlauncher.mudrock.dev is a static website. It sets no cookies, has no analytics and loads nothing from other companies; even its fonts are served from the site itself. Your browser keeps your language and light-or-dark choice on your own device (in local storage), and nothing is sent to us. The site is hosted on GitHub Pages, and GitHub may log visitors' IP addresses for security, as described in GitHub's privacy statement.
Changes to this policy
If the app starts to handle information differently, we will update this page and the date at the top before the change reaches you. If the change is significant, we will also point it out in the app.
Contact
MUDROCK SOFTWARE LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Email: info@mudrock.dev.
Complaints
You have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or to the data protection authority where you live.